Turning around a loss-making home care franchise
BK has done what many owners are trying to do: take a struggling service business, fix its operations, grow its referral base, and build value that can be realized in a sale.
Read the case studyWhat I do
How I help
- Build referral relationships with physicians, case managers and discharge planners at hospitals, rehab centers, assisted living and hospice
- Fix caregiver recruiting, scheduling and retention so high turnover becomes a repeatable process
- Tighten billing, receivables and payer coordination across Medicare, Medicaid, TennCare, VA and private pay
- Prepare for state surveys, audits and compliance reviews
- Set up KPI and financial reporting the owner can act on each week
- Get an agency ready to sell, or assess one you plan to buy
ForHome care and home health owners, franchisees, healthcare service operators and buyers evaluating an agency
Proof
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Merging a startup to scale up and enter the U.S. healthcare market
BK has been on both sides of a merger and part of taking a company public, and has learned a new market's rules quickly and delivered in it. He brings that same speed to every client engagement.
Read the case studyEngagement models
How we can work together
| Engagement | Typical time | What you receive |
|---|---|---|
| Hourly advisory | 4 hrs minimum | Working sessions, document reviews and decision support when you need an experienced second opinion. |
| 30-Day Assessment | 15–20 hrs | Interviews, written findings, prioritized fixes and a 30-day improvement roadmap. |
| Project Health Check | 2–4 weeks | Schedule, budget, risk and vendor review of one program, with a recovery plan. |
| Fractional leadership | 4–8 hrs/week | A standing seat at your leadership table, monthly KPI reviews and ongoing accountability. |
Fees are quoted per engagement after the introductory call. Proposals are priced in U.S. dollars.
All six services
All six services
Many engagements combine two or more. The consultation is the place to sort out which fit.
01Executive & Fractional LeadershipPart-time senior leadership that owns results: setting priorities, guiding your leadership team and holding the work accountable.Learn more02Operations & PerformanceProcess improvement, cost control, KPI reporting, service delivery and vendor management, grounded in years of running service businesses.Learn more03Transformation & Program DeliveryProgram recovery, PMO setup and change management to get major initiatives delivered on plan, with onshore and offshore teams.Learn more04Entrepreneurship & Business TransitionsPractical advice on buying, growing, merging and selling a business, from someone who has done each one himself.Learn more05Technology-Enabled Business ImprovementTechnology program oversight, clear requirements, and practical AI adoption for business teams, always with human review.Learn more06 You are hereHealthcare & Home Care OperationsOperations, referral growth, billing and compliance for home care agencies and healthcare service providers, from someone who ran one for eight years.Learn more